Disrupting the BPO industry: micro1 announces strategic partnership with TDS Global Solutions to accelerate time-to-hire for global outsourced talent
Using AI interviews to increase hiring velocity at massive scale
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144,000+
automated interviews per year
5x
human interview pass rate
72%
of recruiter time saved
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About TDS
TDS Global Solutions is a leading provider of recruitment and outsourcing services across the BPO and IT industries. With clients ranging from high-growth startups to enterprise companies, TDS supports large-scale hiring across multiple verticals, geographies, and job types.
Known for their speed and reliability, the TDS team excels in delivering top talent — but as applicant volume continued to rise, they looked for a way to further streamline their operations and improve scalability.
The Challenge
As a trusted recruitment partner to global BPO and IT organizations, TDS is no stranger to high-volume hiring. Their team is built for scale — but even the most experienced recruiters face limitations when application volume spikes and client timelines accelerate.
TDS was looking to further optimize several parts of their workflow:
Interview scheduling occasionally created friction, slowing down response times for qualified candidates.
Recruiter workload made it difficult to scale screening while maintaining the same level of depth and consistency.
Time-to-hire was longer than desired in certain roles, with manual processes limiting how quickly candidates could be qualified and delivered.
As with any fast-growing team, ensuring consistency in candidate evaluation — across locations, recruiters, and job types — became an area of strategic focus.
And critically, the team wanted to accelerate candidate delivery to clients — shortening recruitment cycles and helping deals close faster.
Recruiters spend 80% of their day on screening calls, yet 90% of those candidates aren't qualified. This means recruiters lose about 72% of their day, leaving almost no time to build effective sourcing strategies. TDS saw an opportunity to bring in automation not as a replacement for recruiters, but as a force multiplier — enabling their team to focus on high-leverage work while an AI recruiter could handle first-round screening, 24/7, at global scale.
The Solution
TDS partnered with micro1 to deploy Zara, the AI recruiter designed to automate screening, interviewing, and vetting — and resolve each of the challenges listed above.
Here’s how Zara transformed the recruiting workflow:
Building a Continuous Pipeline of Pre-Vetted Talent
Each of the 144,000+ yearly AI interviews contributes to TDS’s growing database of pre-qualified candidates, enabling faster future placements for their clients.
AI Interviews Available 24/7
Candidates could interview immediately after applying, eliminating delays from manual scheduling and allowing TDS to respond faster across time zones.
Scalable Screening at Any Volume
Zara ran hundreds of interviews per day without bottlenecks, enabling TDS to handle spikes in application volume without adding recruiter headcount.
Automated Candidate Filtering
Zara’s dynamic questioning and LLM-based evaluation helped surface the best candidates faster, dramatically reducing recruiter time spent on early-stage screening.
Standardized, Skills-Based Scoring
Every candidate was assessed using consistent rubrics and objective AI models, helping TDS ensure fairness and reduce variability across roles, recruiters, and geographies.
Increased Hiring Velocity
With pre-vetted, ranked candidates automatically delivered to their team, recruiters could focus only on top talent — accelerating client submissions and deal timelines.
Operational Cost Reduction
By automating over 80% of initial interviews, TDS saved significant recruiter hours and redirected that time toward high-impact activities like client engagement and final-round interviews.
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The results
Since implementing Zara, TDS has seen a step-change in their recruitment operations — shifting from manual, time-consuming processes to a high-throughput, AI-driven model.
Over 12,000 interviews are now automated monthly, putting the team on pace for 144,000+ AI-led interviews per year — all without adding recruiting headcount.
Time-to-interview has effectively dropped to zero. Candidates are now interviewed instantly after applying, enabling recruiters to respond faster and keep pipelines moving.
The TDS recruitment team now focuses exclusively on prequalified candidates, reducing manual screening hours and dramatically increasing efficiency. As a result, their human interviewer pass-through rate is projected to improve by 5x, meaning fewer interviews are wasted on unqualified talent — and more recruiter time is spent closing.
This acceleration is massively shortening time-to-hire for key client roles, particularly in the BPO industry where speed and volume are critical. By closing hiring loops faster, TDS is not just streamlining their own operations — they’re setting a new standard for the BPO industry with the help of micro1.
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Use micro1 to source, vet, and onboard talent 100x faster
Frequently asked questions
What is micro1?
An AI Recruiter agent that helps you source, interview, and hire top global talent. You can either use our software for your own recruitment process or our talent pool to hire pre-vetted talent from.
How does pricing work?
You can either hire talent from us, where each profile has their own monthly cost, or you can subscribe to our AI Recruiter agent which depends on the number of interviews per month.
What types of roles can micro1 help with?
Every single role.
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