Website Privacy Policy

This Website Privacy Policy describes the data privacy practices of micro1 (“micro1,” “we,” “us,” or “our”) with respect to information we collect and use when you access or use our website (https://www.micro1.ai), or when we otherwise interact with you in connection with the website or our marketing activities (the website and related activities are collectively referred to herein as the “Site”).

This Privacy Policy does not apply to candidates engaging with our AI interviewer (Zara). If you are a candidate for a role with micro1, please review our separate Candidate Privacy Notice.

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION.

1. Information We Collect

Information You Provide to Us

We collect information that you provide directly to us when you use the Site. For example, we collect information from you when you fill out a form on the Site, contact us in any form or medium (including via email and phone), respond to a survey, or otherwise interact with us or the Site. The information we collect from you may include:

• Contact information, including name, email address, phone number, and physical address.
• Professional information, such as your job title and the company you work for.
• Information about your interactions with us, such as your communications with our support and sales teams (please note that customer support calls and chats may be recorded and stored by us and our vendors for training and business operation purposes).
• Information provided in responses to any surveys we may conduct.
• Any other information you choose to provide to us in connection with your use of the Site.

Information We Collect Through Automated Means

When you use the Site or when you interact with our ads displayed across the internet, we and our vendors may use various technologies, including cookies and similar tools, to assist in collecting certain information about your browser, device, and interactions with our Site and ads, including but not limited to your IP address, device type and model, operating system, browser type, language, software and hardware attributes (including device IDs), referring and exiting pages and URLs, files you download, domain names, pages viewed and the order of those pages, the date and time you used the Site, error logs, and other similar information. We may also collect technical information when you interact with emails or other communications from us (e.g., whether you opened an email). When you use the Site, we may also collect general location information (e.g., IP address, city / state, and or postal code associated with an IP address) from your computer or mobile device.

Information We Collect from Other Sources

We may receive additional information about you (e.g., contact information, job title / role, company information, demographic information) from third parties, such as business partners, marketers, researchers, analysts, and other parties. We use this information to supplement the information we collect directly from you to derive your possible interests; provide more relevant experiences for you; connect with you about using our platform and services; and improve our products, analytics, advertising, and products.

2. How We Use Your Information

We use your information for various purposes depending on the types of information we have collected from and about you to:

• Provide and maintain the Site;
• Respond to your requests for information and provide you with more effective and efficient customer service;
• Contact you by email, postal mail, or phone (including SMS) regarding micro1 and partner products, services, surveys, promotions, special events, and other subjects that we think may be of interest to you;
• Customize the content you see on the Site;
• Help us better understand use of the Site and your interests and needs, including through analytics and research;
• Improve the Site and test and create new products, features, and services;
• Advertise the Site and our products and services;
• Secure our Site and resolve technical issues being reported;
• Comply with any procedures, laws, and regulations that apply to us where it is necessary for our legitimate interests or the legitimate interests of others;
• Establish, exercise, or defend our legal rights where it is necessary for our legitimate interests or the legitimate interests of others;
• Protect the rights, safety, and property of ourselves, the Site, and third parties; and
• For any other lawful purpose, with your consent where required.

Combined Information. For the purposes discussed in this Privacy Policy, we may combine the information that we collect through the Site with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.

De-Identified Information. We may de-identify information we collect so the information cannot reasonably identify you or your device, or we may collect information that is already in de-identified form. Our use and disclosure of de-identified information is not subject to any restrictions under this Privacy Policy, and we may use and disclose it to others for any purpose, without limitation. Once information has been de-identified, we have a policy to not attempt to re-identify such information.

3. Legal Bases for Use of Your Information

The legal bases for using your information as set out in this Privacy Policy are as follows:

• Where use of your information is necessary to perform our obligations under a contract with you (for example, to comply with the terms of service of our Site).
• Where use of your information is necessary for our legitimate interests or the legitimate interests of others (for example, to provide security for our Site; operate our business and our Site; receive payments; comply with legal requirements and defend our legal rights; and prevent fraud).
• Where we have a reason to process the data in accordance with applicable laws (e.g., European Union Member State laws).
• Where we have your consent to engage in a particular processing activity.

4. Cookies and Similar Technologies

We and our vendors/service providers may use Internet server logs, cookies, tracking pixels, and other similar tracking technologies that collect information about you as set forth in the section above on “Information We Collect Through Automated Means.” Cookies are small text files that are placed on your computer or mobile device when you visit a Site. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use the Services. Cookies and other similar technologies track, measure, and analyze the behaviors and usage patterns on our Site, which enables us to: (i) recognize your computer; (ii) store your preferences and settings; (iii) understand the Site pages you have visited and how you interact with those pages; (iv) enhance your user experience by delivering and measuring the effectiveness of content and advertising tailored to your interests; (v) perform searches and analytics; and (vi) assist with security and administrative functions.

We may also gather information through other methods as we adopt additional technologies.

Your browser and/or device may enable you to change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. For more information, please consult your browser's “Help” section or, if you access the Site via a mobile device, the manufacturer’s instructions. Please note that if you block, disable, or manage any or all cookies, the Site may not function as intended and some features may be unavailable. You can find more information about our use of cookies in our Cookie Policy.

5. Online Analytics and Advertising

Analytics

We may use third-party web analytics services (such as those of Google Analytics) on our Site to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. You may install the Google Analytics Opt-out Browser Add-on by clicking here to prevent Google Analytics from using your information for analytics. If you receive email from us, we may use certain analytics tools, such as clear GIFs to capture data such as when you open our message or click on any links or banners our email contains. This data allows us to gauge the effectiveness of our communications and marketing campaigns.

Online Advertising

We and our vendors/service providers may use the information we collect from and about you to tailor the advertising you see online. Some tailored advertising is carried out using cookies. You may be able to set your browser to refuse certain types of cookies or alert you when they are being used, as explained above. In addition, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of tailored advertising and your choices regarding having information used by companies participating in the DAA. We make no representation about the accuracy or effectiveness of these opt-out mechanisms. We do not control these opt-out links and we do not control whether our advertising partners participate in these programs.

Modifying your browser settings or opting out of tailored advertising via your web browser may have different results depending on the type of device or web browser you use and the version of your device operating system. Opting out of tailored advertising does not prevent you from seeing ads online; instead, the ads you see after opting out are not tailored to you based on your online behavior over time. Opting out is generally effective only on a device-by-device, or browser-by-browser basis. If you use more than one browser or device, you should opt out on each one you’ve used to access the Site.

6. How We Disclose Your Information

We may disclose the information we collect for the following purposes:

• Affiliates and Subsidiaries. We may disclose the information we collect within the micro1 family of companies under common ownership and control.
• Vendors/Service Providers. We provide access to or disclose your information to select third parties that perform services on our behalf, including billing, sales, marketing, product content and features, advertising, analytics, research, customer service, data storage, security, fraud prevention, payment processing, and legal services.
• Online Advertising Partners. We may disclose your information to third parties that provide advertising services (such as ad networks, ad servers, or other advertising partners) that help us advertise the Site. For more information, see the “Online Analytics and Advertising” section above.
• Legal Compliance and Protection of micro1 and Others. We may disclose your information if we believe in good faith that disclosure is required or appropriate to comply with applicable law, regulations, or legal process; to establish or exercise our legal rights; to defend against legal claims; to seek legal representation or advice; and to enforce our legal terms, agreements, and policies, including investigating potential violations thereof. We may also disclose your information if we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; and to protect and defend the rights, property or safety of micro1, our users, our employees, or others. This includes exchanging information with other companies and organizations for fraud protection, spam/malware prevention, and similar purposes.
• Business Transfers. We may disclose your information as part of, or to take steps in anticipation of, a sale of all or a portion of our business, a divestiture, merger, consolidation, asset sale, bankruptcy, or other significant corporate event. If a portion or all of our assets are sold or transferred to a third party, your information may be one of the transferred business assets.
• Your Consent. If you have consented to a specific disclosure of your information, we will disclose your information consistent with your consent.

7. Retention of Your Information

We keep your information for no longer than necessary for the purposes for which it is processed. The length of time we retain information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws.

8. Your Rights and Choices

Information rights and choices

We provide you with the ability to exercise certain controls and choices regarding our collection, use, and disclosure of your information. Depending on the laws in your jurisdiction of residence (e.g., EU/UK, and the following U.S. states: California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah and Virginia), you may request:

• That we inform you about the categories of information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your information; and the categories of third parties with whom we disclose your information. For your convenience, this information is already provided in this Privacy Policy.
• Access to, or a copy of, your information in a structured, commonly used and machine-readable format
• Confirmation that we are processing your information
• Correction or rectification of your information
• Deletion of your information
• Transfer of your information to a third party
• Information portability, where technically feasible
• Restriction or objection to certain processing of your information
• To withdraw your consent to our use of your information for certain processing purposes, where the processing purpose was based on your consent
• Oregon, Connecticut and Minnesota residents can also request a list of the specific third parties, other than natural persons, to which we have disclosed information.

You may also have the right to opt out of “sales” of your information and “sharing/use of your information for targeted advertising” as described below.

Please note that we do not use information collected on and through the Site to make decisions that produce legal or similar effects based solely on the automated processing of your information.

Depending on your jurisdiction, you may be permitted to designate an authorized agent to submit certain requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent’s request.

We may ask you to provide us with information necessary to reasonably verify your identity before responding to your request. We will consider all requests and provide our response within the time period required by applicable law. Please note, however, that certain information may be exempt from such requests. As provided in applicable law, you also have the right to not be discriminated or retaliated against for exercising your rights.

To make a request, please email us at privacy@micro1.ai. If you are a resident of Colorado, Connecticut, Delaware, Iowa, Indiana, Kentucky, Maryland, Minnesota, Montana, Oregon, Nebraska, New Hampshire, New Jersey, Rhode Island, Tennessee, Texas, or Virginia and we deny your information request, you have the right to appeal our denial. You can exercise this right by emailing us at privacy@micro1.ai. Your description must include your full name and the email address used for your account with us, along with a copy of the denial notice you received from us.

If you are located in the EU/UK, you may lodge a complaint with your local data protection authority if you believe your data has been processed unlawfully.

Sale/Targeted advertising opt out rights

If you are a resident of one of the U.S. states listed above, you also have the right to opt out of our processing or sharing of your information for online targeted advertising purposes. Note that certain state laws also allow you to opt out of the “sale” of your information to third parties in exchange for valuable consideration. We may use analytics and online advertising tools that result in the disclosure of your information to our third-party partners and that are subject to this opt out right. You can opt out of the disclosure of your information for these purposes, please email us at privacy@micro1.ai with the subject line “OTA Opt Out.”

Please note that if you have a legally recognized browser-based opt-out preference signal turned on via your device browser, (e.g., Global Privacy Control), we recognize such preference in accordance with applicable law.

Marketing Communications

You may instruct us not to contact you by email, postal mail, or phone for marketing purposes (e.g., contacting you about products, services, promotions and special events that might appeal to your interests) by clicking the unsubscribe link in our emails, replying “STOP” or “UNSUBSCRIBE” to SMS messages, or emailing us at privacy@micro1.ai. Note that it may take some time to process your request, in accordance with applicable law.

If you opt out of marketing communications, we may still use and disclose certain information as permitted by this Privacy Policy or as required by applicable law. For example, you may continue to receive certain non-promotional and service-related communications, such as those reflecting our relationship or transactions with you or informing you about updates to this Privacy Policy. Opting out of marketing communications will not halt these and any other non-promotional communications.

We do not share mobile information with third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with third parties.

9. Third-Party Links and Features

The Site may contain links to third-party features and/or websites. If you choose to use any third-party sites or features, you may disclose your information not just to those third parties, but also to their users and the public more generally depending on how their services function. We are not responsible for the content or practices of any third parties or third-party websites or services. The collection, use, and disclosure of your information by such third parties will be subject to the privacy policies of the third-party websites or services, not this Privacy Policy. We urge you to read the privacy and security policies of these third parties before you provide them with your information.

10. Information for International Users

Please note that micro1 is located in the United States. If you are located outside of the United States, you should be aware that any information you provide to us about yourself is transmitted to us and processed in the United States and other locations where we or our vendors or third-party partners are located. Your information will be protected subject to this Policy and United States laws, which may differ from the laws in your country. By using the Site, you acknowledge such transfers of your information to the United States and other locations where we or our vendors or partners are located.

If we provide information about you to vendors or other third parties, we will take appropriate measures to protect your information in accordance with this Privacy Policy. These measures may include signing model clauses in accordance with European Union and other data protection laws to govern the transfers of such data. If applicable, you may lodge a complaint with the data protection supervisory authority in the country where you reside. Alternatively, you may seek a remedy through local courts if you believe your rights have been breached.

11. How We Protect Your Information

micro1 takes technical and organizational security measures to protect the information provided via the Site from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. Please remember this when disclosing any information to micro1 via the Internet.

12. Children’s Privacy

Minors under the age of 18 are not permitted to use the Site, and we do not seek or knowingly collect any personal information from individuals under 18 years of age. If we become aware that we have unknowingly collected information from someone under 18 years of age, we will make commercially reasonable efforts to delete such information. If you believe we may have collected data from a child under 18, please contact us at privacy@micro1.ai or dpo@micro1.ai.

13. Additional Information for California Residents

If you are a California resident, the California Consumer Privacy Act (“CCPA”) requires us to provide you with the following additional information about: (1) the purpose for which we use each category of “personal information” (as defined in the CCPA) we collect; and (2) the categories of third parties to which we (a) disclose such personal information for a business purpose, (b) “share” personal information for “cross-context behavioral advertising,” and/or (c) “sell” such personal information. Under the CCPA, “sharing” is defined as the targeting of advertising to a consumer based on that consumer’s personal information obtained from the consumer’s activity across websites, and “selling” is defined as the disclosure of personal information to third parties in exchange for monetary or other valuable consideration. Our use of third-party online advertising services, which are described in detail in the “Online Analytics and Advertising” section above, may result in the disclosure of online identifiers (e.g., cookie data, IP addresses, device identifiers, and usage information) in a way that may be considered a “sale” or "sharing" under the CCPA.

The following chart details these activities:

Purposes of Use

Categories of Third Parties to Which We Disclose this Personal Information

Categories of Third Parties to Which We “Share” and “Sell” this Personal Information

For more information about each category of personal information, purpose of use, and third parties to which we disclose personal information, please see the “Information We Collect,” “How We Use Your Information,” and “How We Disclose Your Information” sections of the Privacy Policy above.

Opt Out of “Sales” and “Sharing” of Personal Information. The CCPA puts certain obligations on businesses that “sell” personal information or “share” personal information for cross-context behavioral advertising purposes. Because of how the CCPA defines “sale” and “sharing”, they may include allowing third parties to receive certain information for advertising and analytics purposes.

We provide certain personal information to advertising and analytics partners, as detailed in the chart above. To opt out of our online disclosures of your information through cookies and similar technologies – or by any other means -- for purposes that could be considered “sales” or “sharing” under the CCPA, please email us at privacy@micro1.ai with the subject line “CCPA Opt Out.”

Please note that if you have a legally recognized browser-based opt-out preference signal turned on via your device browser (e.g., Global Privacy Control), we recognize such preference in accordance with applicable law.

Other CCPA Rights. If we ever offer any financial incentives in exchange for your personal information, we will provide you with appropriate information about such incentives.

The CCPA allows you to limit the use or disclosure of your “sensitive personal information” (as defined in the CCPA) if your sensitive personal information is used for certain purposes. Please note that we do not use or disclose sensitive personal information other than for business purposes for which you cannot exercise the Right to Limit under the CCPA.

Please see the “Your Rights and Choices” section of our Privacy Policy above for information about the additional rights you have with respect to your personal information under California law and how to exercise them.

Retention of Your Personal Information. Please see the “Retention of Your Information” section above for information about how we retain your personal information.

California “Shine the Light” disclosure. The California “Shine the Light” law gives residents of California the right under certain circumstances to opt out of the disclosure of certain categories of “personal information” (as defined in the Shine the Light law) with third parties for their “direct marketing” purposes (as defined in the Shine the Light law), or in the alternative, that we provide a cost-free means for consumers to opt out of any such disclosure. We do not currently disclose your personal information to third parties for their own direct marketing purposes, but you can opt out of future such disclosures (if any) by emailing privacy@micro1.ai. If you want to opt out of activities that are considered “sales” or “sharing” under the California CCPA, please follow the instructions above.

Do Not Track (“DNT”). DNT is a privacy preference that users can set in certain web browsers. Like many websites, the Site do not currently recognize or respond to browser-initiated DNT signals. Please note that DNT is a different functionality from the legally required browser-based Global Privacy Control signal discussed above, which micro1 does honor in accordance with applicable legal obligations.

14. Changes to Our Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will make the revised Privacy Policy accessible through the Site and update the “Last Updated” date at the top of the page, so you should review the Privacy Policy periodically for changes. If we make a material change to the Policy, we will notify you in accordance with legal requirements. By continuing to use the Site, you confirm that you have read and understood the latest version of this Privacy Policy.

15. Contact Information

The Site is owned and operated by micro1, Inc. If you have any questions or suggestions with respect to this Policy, or if you wish to exercise any of the data rights discussed above, you can contact us as follows:

• Email: privacy@micro1.ai
• Data Protection Officer: dpo@micro1.ai
• Address: 655 Montgomery St, San Francisco, CA 94111